Patients2,841
+12.4%
Built for Saudi healthcare providers
One care platform, from booking to invoice
Life Care brings the patient app, the doctor app, the provider console and the hospital management system into a single platform — with clinic visits, video consultations and home visits, plus medical records, e-prescriptions, insurance and wallets. Built for hospitals, clinics and home-care providers across the Kingdom.
No credit card and no setup fees. Monthly or annual billing starts after day 15 only if you choose to continue.
From SAR 1,499Per month, per facility
2–4 weeksTypical time to go live
AR / ENNative bilingual, full RTL
Appointments486
+8.7%Revenue184K
SARCare activityThis week
LiveSMTWTFS
Next appointments•••
SA
Sara A.Video consultation
OM
Omar M.Clinic visit
LN
Lina N.Home visit
Home visit verifiedQR scanned at 13:04
Telemedicine readySecure in-app video
✓
Native Arabic, full RTL
✓
NPHIES-ready architecture
✓
PDPL-aligned data handling
✓
Support and onboarding from Riyadh
Quick facts
Life Care is a multi-tenant digital healthcare platform for providers in Saudi Arabia. Each facility runs its own patient app, doctor app and admin console on a dedicated domain and a separate database, and supports three appointment types: clinic visit, video consultation, and QR-verified home visit. Every interface is fully Arabic and English, pricing is in Saudi Riyals, and every plan starts with a 15-day free trial.
- Starting at
- 1,499 SAR / month
- Free trial
- 15 days
- Time to go live
- 2–4 weeks
- Languages
- Arabic + English
The platform
Four surfaces. One database. Nothing entered twice.
Whatever happens in the clinic, at home or on a video call is recorded once — and appears immediately for the patient, the doctor and the administration.
Patient app
From finding a doctor to collecting a prescription and tracking medication.
- Book a clinic visit, video call or home visit
- Nearby facility suggestions by location
- Family profile and added members
- Medical reports, prescriptions and reviews
- Reminders, vital signs and AI assistant
Doctor app
One schedule for every appointment type, closed with the right documentation.
- Separate availability per visit type
- Certificates, experience and degrees
- Write reports and prescriptions digitally
- Close a home visit by scanning the QR code
- Wallet, withdrawals and bank account
Provider console
Branches, doctors, services, pricing and insurance in one place.
- Manage branches, departments and services
- Doctor profiles, permissions and approvals
- Visit-type pricing and service packages
- Insurance companies and approval workflow
- Promo codes, supplies and partner vendors
Control tower
For hospital groups and operators running multiple facilities.
- Add a facility with its own domain and database
- Specialties, scientific degrees and titles
- Content pages and FAQ management
- Support tickets and contact categories
- Operational and financial reporting
Capabilities
Everything the facility runs on — and what patients actually ask for
Built from real operating requirements documented across the Life Care patient, doctor, provider-admin and super-admin scope — not from a feature checklist.
Three-mode booking
Clinic visit, video consultation or home visit — each with its own availability and price, per doctor and per branch.
Nearby facility discovery
Location-based suggestions for the closest hospitals and clinics, with unified search and filters by specialty and service.
Medical records and reports
Upload, view, download and share reports and attachments — for the patient and for every added family member.
E-prescriptions
View prescription details and metadata, download as PDF, or share directly with a pharmacy or another provider.
Medication reminders
Scheduled doses with push notifications, marked taken or missed from the notification itself, with a full adherence history.
Vital signs and AI assistant
Blood pressure, glucose, pulse, weight and BMI with normal ranges — plus a health chatbot with quick actions to book and follow up.
Availability per visit type
Separate schedules for clinic visits, video calls and home visits, configured per branch with day and slot control.
Professional profile
Work experience, uploaded certificates, scientific degrees and titles — reviewed and approved by the facility.
Appointments and patient history
Upcoming and past appointments in one view, with access to the patient's earlier reports and prescriptions before the consultation.
Reports and prescriptions
Write the report and the prescription straight from the appointment, preview before sending, and save to the patient record.
QR home visit completion
A home visit only closes when the patient's code is scanned — verified proof of attendance for the facility, the doctor and the patient.
Wallet and withdrawals
Earnings wallet, registered bank account, withdrawal requests and their approval status — plus patient reviews after each visit.
Branches and departments
Branches with their own locations, hours and prices under one roof — and every facility on its own domain and separate database.
Insurance and approvals
Insurers, patient policies, co-payment rates and pre-approval before an appointment is confirmed — on an NPHIES-ready architecture.
Services, packages and pricing
Define services and visit-type pricing, bundle them into service packages, and control discounts with promo codes.
Payments and finance
Online payment, doctor wallets, withdrawal orders and their approval, with operational and financial reporting for the group.
Supplies and partners
Manage supplies, partner labs and pharmacies, service provider types, and the specialties and titles used across the network.
Support and content
Categorised support tickets, contact-us types, and content pages such as About, Terms, Privacy and FAQ managed from the console.
Care without boundaries
Serve patients in the clinic, at home or online
Three service modes, one consistent workflow for booking, scheduling, pricing, payment and completion. Each mode has its own availability and fee, and each closes with the right proof.
Life Care•••Upcoming appointment10:30 AM
DR
Dr. Mona Al-Salem
Internal Medicine
📍
Riyadh Medical CenterClinic visit · SAR 250
Home visit in progress12:15 PM
⌂+
Care is on the way
Track the visit and close it securely by scanning the patient QR code.
Secure consultation00:18:42
DR
YOU
Video consultation
Encrypted session linked to the appointment, the report and the prescription.
🎙📷✕
✓Booking confirmed
℞Prescription sent
Made for the Kingdom
Not a global platform translated. Built for Saudi Arabia from the start.
From the mobile number format to the reading direction, from the Riyal to the insurance approval path — every detail was designed here.
Data privacy (PDPL)
A separate database per facility, encryption in transit and at rest, an access audit trail, and the option to host inside the Kingdom in line with the Personal Data Protection Law.
NPHIES-ready architecture
Insurance and claims data is modelled on standard APIs, which makes connecting to NPHIES and national health systems a short integration rather than a rebuild.
Native Arabic, not a translation
Full RTL across both apps and the consoles, with validation messages, notifications and reports in Arabic and English, and +966 mobile number formatting.
Local pricing and support
Pricing in Saudi Riyals with 15% VAT invoicing, readiness for approved Saudi payment gateways and mada, and a Riyadh team on local business hours.
Life Care supports the Saudi Vision 2030 digital health goals: widening access to remote care, reducing paperwork, and connecting patient data across care pathways. Regulatory integrations such as NPHIES are scoped and confirmed during onboarding.
Plans and pricing
Three plans. Every one starts with 15 free days.
Pick a plan, use it fully for 15 days, then billing begins monthly or annually. Prices are in Saudi Riyals and exclude 15% VAT.
01
Digital Clinic
Complete digital operations for clinics and polyclinics delivering care on site.
SAR1,499/ month
or SAR 14,990 billed yearly — save 17%
Everything except:
×Home visits
×Telemedicine
- ✓Full hospital and clinic management system (HMS)
- ✓Patient app and doctor app under your brand
- ✓Clinic booking, availability and branch management
- ✓Medical records, reports and e-prescriptions
- ✓Insurance, payments, wallet and withdrawals
- ✓Reminders, vital signs, AI assistant and reviews
03
Total Care
The complete platform with no exceptions — for hospitals and medical groups.
SAR3,999/ month
or SAR 39,990 billed yearly — save 17%
Everything included:
✓HMS
✓Home visits
✓Telemedicine
- ✓Everything in Digital Clinic and Connected Care
- ✓Home visits with QR verification
- ✓Telemedicine and in-app video consultations
- ✓Control tower for multiple facilities and branches
- ✓Dedicated account manager and priority support
- ✓Custom integrations, API access and in-Kingdom hosting
02
Connected Care
Remote and at-home care for home healthcare providers and telehealth operators.
SAR2,499/ month
or SAR 24,990 billed yearly — save 17%
Everything except:
×Hospital management system (HMS)
×Departments, supplies and vendors
- ✓Home visits with QR verification
- ✓Telemedicine and in-app video consultations
- ✓Patient app and doctor app under your brand
- ✓Reports, prescriptions and patient reviews
- ✓Payments, wallet and withdrawal requests
- ✓Reminders, vital signs and AI assistant
Prices cover one facility with unlimited users and exclude 15% VAT. Additional branches, custom integrations, SMS usage and payment gateway charges are quoted separately. There are no setup or data-migration fees.
Comparison
Why Life Care instead of three separate systems?
Most Saudi facilities buy a management system from one vendor, a booking app from another, and a meeting tool for video consultations — then pay again to connect them.
| Criterion | Life Care | Global HMS platforms | Telemedicine-only apps |
|---|---|---|---|
| Approximate monthly cost | SAR 1,499 – 3,999 | SAR 8,000 – 15,000+ | Per consultation volume |
| Setup fees | None | SAR 50,000 – 200,000+ | Varies |
| Time to go live | 2 – 4 weeks | 2 – 6 months | Days |
| Native Arabic RTL interface | ✓ | Often partial localisation | ✓ |
| Patient and doctor apps under your brand | ✓ | At additional cost | Vendor-branded |
| Home visits with QR verification | ✓ | — | — |
| In-app video consultations | ✓ | Via an external tool | ✓ |
| Insurance, wallet and withdrawals | ✓ | ✓ | — |
| Separate database per facility | ✓ | Edition-dependent | Shared |
| Local Arabic support from Riyadh | ✓ | Through a reseller | Varies |
FAQ
Straight answers, before you ask
Didn't find your question? Write to us and we'll reply within one business day.
Contact the team →What exactly is Life Care?+
Life Care is a complete digital healthcare platform for providers in Saudi Arabia. It combines the patient app, the doctor app, the provider console and the hospital management system into one system, and supports three appointment types: clinic visit, video consultation and home visit.
How much does Life Care cost?+
Digital Clinic starts at SAR 1,499 per month, Connected Care at SAR 2,499 per month, and Total Care at SAR 3,999 per month. Prices exclude 15% VAT, and annual billing saves the equivalent of two months. There are no setup fees.
How does the 15-day free trial work?+
You get the full platform with every feature of your chosen plan for 15 days, with no charge and no credit card. When the trial ends you choose monthly or annual billing and payment begins; if you don't continue, the account simply stops. Your data is kept for 30 days after the trial ends.
What's the practical difference between the three plans?+
Digital Clinic includes everything except home visits and telemedicine — suited to on-site clinics. Connected Care includes everything except the hospital management system — suited to home-care providers and video consultation services. Total Care includes everything with no exceptions.
Can I upgrade my plan later?+
Yes. Upgrades are immediate and prorated against the remainder of your subscription, and require no data migration or reconfiguration — the new capabilities are switched on for the same account.
Will the apps carry my facility's brand?+
Yes. The patient and doctor apps are published under your facility's brand and name on the App Store and Google Play, and your facility gets a dedicated console subdomain and a completely separate database.
Does it integrate with insurance and national health systems?+
The platform manages insurers, patient policies, co-payment rates and approval workflow internally, and its architecture is built on standard APIs that make connecting to NPHIES and national systems a short integration. We scope the connection and its requirements during onboarding.
Where is patient data stored?+
Every facility has a separate database on a dedicated domain, with data encrypted in transit and at rest and an access audit trail. Data can be hosted inside Saudi Arabia in line with the Personal Data Protection Law (PDPL).
How long does going live actually take?+
Two to four weeks for a single facility, covering domain and database setup, loading branches, departments, doctors, services and pricing, team training sessions, and publication. Multi-branch facilities may need a little longer.
Is there a long lock-in contract?+
No. The monthly subscription can be cancelled any time before the renewal date, and annual billing gives you two months' discount in exchange for a one-year commitment. In every case you receive a full export of your data when you leave.
Ready to transform your care experience?
Start your 15-day free trial today
Tell us your facility type and how many branches you run, and we'll prepare your trial account and walk you through the platform in a short session.